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Wet airport forecourt tarmac at night with sodium light reflections near a car park entrance

Legal & privacy

Privacy Policy

How this guide to Sydney Airport parking handles the information you send us, what we keep, and how to ask us to change or delete it.

About this policy

This Privacy Policy explains how sydneyairportsparking.com collects, uses and stores personal information when you use this website. The site is operated from Level 3, 241 O'Riordan Street, Mascot, NSW 2020, Australia. It is a guide to Sydney Airport parking options, and parking reservations are not processed on this site.

Read this quickly

  • We collect only what you send us or what the server records.
  • We do not sell your details or pass them on for marketing.
  • No card details are handled anywhere on this website.
  • You can ask to see, correct or delete what we hold.

Information we collect

We collect information you provide directly. That includes your name, email address and the content of any enquiry submitted through the contact form, along with any travel dates, terminal details or booking reference you choose to include. Nothing about the booking itself is stored on this site, because we do not take bookings here.

We also collect limited technical information automatically, such as browser type, device type and pages visited, through standard server logging and analytics. This is aggregate information about how the guide is used, and it helps us tell which pages about parking at Sydney Airport are actually useful. We do not collect payment information, because no payments are processed on this site.

Traveller with a bag pausing on a raised airport walkway beside a parking signpost at dusk

Use and limits

How we use your information

Answering you

We use your contact details to reply to your enquiry. If you ask about a specific parking product, we may use the details you give us to make the reply specific to your terminal and your dates, so the answer is about your trip rather than parking in general.

Running the guide

We use technical and usage information to understand which pages are useful and to keep the site working. That covers things like spotting pages that load slowly, checking which guides to airport parking get read to the end, and fixing broken links before they waste your time.

What we never do

We do not sell personal information, and we do not share it with third parties for their own marketing purposes. Your enquiry is answered by us so you can compare parking options; it is not passed down a list, and it is not used to sign you up to anything.

Legal basis and consent

What you agree to when you write to us

By submitting an enquiry, you consent to us using your details to respond. You can withdraw that consent at any time by contacting us, at which point we will stop corresponding and delete your enquiry data unless we are required to retain it.

Where analytics are used, they are configured to collect aggregated usage data rather than identify individual visitors. That means we can see that a page about parking at Sydney Airport was read often, but we are not building a profile of the person reading it.

Data retention

How long we keep something depends on what it is. The list below sets out what we hold, why, and roughly how long it stays.

Enquiry records

Your message, our reply and anything you sent with it, kept so a follow-up question lands with the right context.

kept while in use

Follow-up reference

A short window afterwards where we keep the thread in case you come back with the same trip and need the earlier answer.

short period

Technical server logs

Browser and device details recorded automatically when a page is served, used to keep the site stable and secure.

shorter than enquiries

When information is no longer needed, it is deleted. We do not retain personal information indefinitely, and there is no archive kept for its own sake.

Your rights

You stay in control of anything we hold about you. Four things you can ask for, at any time and without giving a reason.

We will respond within a reasonable period and may ask you to verify your identity before actioning a request, so that nobody else can pull your details out of our records.

Make a request
  • Access

    Ask what personal information we hold about you, and we will tell you what it is and why we have it.

  • Correction

    If a name, email address or trip detail is wrong, tell us and we will correct the record.

  • Deletion

    Ask us to delete your enquiry record, and we will remove it unless we are required to keep it.

  • Objection

    You can object to how we use your information, and we will explain what changes or stops.

Cookies and third parties

This site uses cookies as described in our Cookie Policy. Some cookies are necessary for the site to function; others are used for analytics, so we can see which pages about airport parking get read and which get abandoned. You can control cookies through your browser settings, and blocking the analytics ones does not stop you reading anything here.

Where third-party services such as analytics providers are used, they process data under their own privacy terms, and we select providers that handle data responsibly. We do not hand over your enquiry details to those providers.

Full detail on cookie types and how to switch them off sits on the Cookie Policy page.

Cars queuing in an airport car park entry lane at night with reflective wet asphalt and stripe kerbing

Security

We take reasonable technical and organisational measures to protect the information we hold, including restricting access to enquiry records to the people who need them to answer you.

No method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. What we can say plainly is that we keep the amount of personal information we hold small, which reduces what could ever be affected.

If you believe your information has been mishandled, contact us so we can investigate. Tell us what you sent, roughly when, and what you are seeing now, and we will look into it.

Reach the operator

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The current version is always published on this page, so the wording you are reading now is the one that applies.

Material changes will be reflected here, and continued use of the site after an update indicates acceptance of the revised policy. If you want a copy of what the policy said when you sent an enquiry, contact us and we will find it.

Questions visitors ask us

Do I need an account to ask about parking?

No. You send an enquiry with your name, email address and whatever trip detail helps the reply, and that is the whole record we hold. There is no member area on this site and no password to manage.

Is my booking or payment information stored here?

No. No payments are processed on this site and we do not collect card details. If you tell us a booking reference so we can look at your question, that reference is part of the enquiry record and nothing more.

How do I ask for my enquiry record to be deleted?

Send the request through the contact page or by phone on +61 2 9667 9111. Mention the email address you wrote from and roughly when, so we can find the right record and remove it.

Do you share details with parking operators?

No. We answer your question ourselves using the published information about each option. Your name and email address are not forwarded to a parking operator so they can market to you.

Which laws apply to this policy?

The site is operated from New South Wales, Australia, and this policy is written to sit with Australian privacy expectations. If you are reading from overseas, the same commitments apply to anything you send us.

Contact

Ask us anything about this policy

Questions about this Privacy Policy, or requests relating to your personal information, can be sent through the contact page or by phone on +61 2 9667 9111 during office hours. Our postal address is Level 3, 241 O'Riordan Street, Mascot, NSW 2020, Australia, and you can also write to [email protected].

Policy current as of October 2026